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Professional Work Experience Human Resources Officer | (2020 – Present) ? I lead and direct the routine functions of the Human Resources (HR) office including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. ? Reduce new hire processing times ? Increase staff awareness of the company benefits and Fire Safety by having educational sessions with the Benefit representatives and Fire Department personnel. ? Developed and implemented a performance based compensation plan. ? Plan training sessions and educate the employees on Quality Customer Service, proper supervision of staff and conflict resolution. ? Designed and developed Onboarding, Customer Service, Performance and Training policies Human Resources Officer/Promoted To Human Resources Manager Received Go-Getter Plaque Award | (2016-2019) ? I lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. ? Developed and implemented Human Resource procedures along with polices for a more systematic function of the Human Resource Department ? Developed and implemented the employee of the month plan, Office Christmas pixie and staff appreciation end of year event ? Plan and managed staff events such as educational seminars with the Health Department and Ministry of Labour, Fire department, National Housing Trust, etc. ? Plan and managed Staff Trips ? Designed and developed a performance based compensation plan ? Developed training plan and educated employees on Code of Conducts, good manufacturing practices, and Hazard Analysis Critical Control Point ? Oversee the Cafeteria and Security ? Participate in carrying the company through Auditing and ensure that the HR Department meets the required standards. Assistant Manager | (2016) Administrative (2015) Psychology (Internship), (Jan-April, 2014)