E-JAM Jobs


PROFILE

ID:

21725

Job Title:

Call Centre Agent

Degree:

High School Diploma

Experience:

5 – 10 Years Experience

City:

Portmore

Country:

Jamaica

Resume Available

Yes

FREELANCER

User doesn't offer freelancing.

ABOUT / BIO

Thank you for taking the time to review my profile to see why I am the obvious choice candidate for your job proposal!. I am a customer experience expert with a friendly personality and over 7 years of experience in this field. My professional background is experienced with clients such as (AT&T, Comcast, Paysafe, etc.). I have over 1 year of experience with using Zendesk ticketing software and over 2 years using CRM applications. I have done customer support through multiple channels such as; chat, voice, social media, emails, and face-to-face. I am a fast learner and know how to get the job done efficiently and effectively, exceeding your expectations with minimal supervision. I enjoy interacting with customers of different races, backgrounds, and ethnicities, not to mention troubleshooting and finding a resolution to their problems. I am highly skilled in typing, verbal, and written communication, and providing excellent customer service by telecommunication and face to face. My interests are to expand my knowledge and experience in this field for self-development and growth and explore my options with other businesses that are willing to use my talent as an asset.